My secret life on the McJob : lessons from behind the counter guaranteed to supersize any management style /
Newman, Jerry M.
My secret life on the McJob : lessons from behind the counter guaranteed to supersize any management style / Lessons from behind the counter guaranteed to supersize any management style Jerry M. Newman. - New York : McGraw-Hill, c2007. - 203 p. ; 24 cm.
Includes bibliographical references and index.
The author, a business professor, describes his experiences working undercover at seven fast-food restaurants, discussing the impact of a good manager on morale and productivity and explaining how lessons from fast-food management can be applied in any business.
Adult Adult Follett Library Resources
0071473653 9780071473651
Fast food restaurants--Management--United States--Case studies.
Management--Case studies.
Fast food restaurants--Management--United States--Case studies.
Management--Case studies.
658
My secret life on the McJob : lessons from behind the counter guaranteed to supersize any management style / Lessons from behind the counter guaranteed to supersize any management style Jerry M. Newman. - New York : McGraw-Hill, c2007. - 203 p. ; 24 cm.
Includes bibliographical references and index.
The author, a business professor, describes his experiences working undercover at seven fast-food restaurants, discussing the impact of a good manager on morale and productivity and explaining how lessons from fast-food management can be applied in any business.
Adult Adult Follett Library Resources
0071473653 9780071473651
Fast food restaurants--Management--United States--Case studies.
Management--Case studies.
Fast food restaurants--Management--United States--Case studies.
Management--Case studies.
658