Innovative change management (ICM) : [electronic resource] preparing your organization for the new innovative culture / H J Harrington

Chapter 1 Introduction to Innovative Change ManagementChapter 2 The As/Is EnvironmentChapter 3 Important BackgroundChapter 4 Leading by ExampleChapter 5 The Innovative ManagerChapter 6 Introduction to Innovative Change ManagementChapter 7 Rewards and RecognitionChapter 9 Suggestion ProgramsChapter 10 Project Change Management IntroductionChapter 11 Project Change Management Tools and MethodologiesChapter 12 Tuning the Stage for Project Change ManagementChapter 13 SummaryChapter 14 Culture Change Management IntroductionChapter 15 Culture Change Management ProcessChapter 16 Culture Change Management Tools andChapter 17 Culture Change Management SummaryChapter 18 Innovative Change Management SummaryAppendix AAppendix BAppendix CIndex

Innovative Change Management (ICM) represents the accumulated wisdom and knowledge of one of the world's foremost performance improvement specialists. It includes a clear and thorough explanation of the necessary critical tools for creating a system that results in a much higher percentage of your initiatives progressing to successful projects. Studies conducted by organizations such as Gartner, Ernst & Young, and Harrington Management Systems indicate that on average less than 25% of the innovative projects achieve sustained success. The American Productivity Quality Center's 2018 survey report pointed out that 88% of the organizations felt that process management discipline must be changed and 53.8% felt they must create a continuous improvement culture. Through the effective use of the ICM methodology, you can turn thousands of lost employee hours into millions of dollars in increased profit. This book unveils to the reader for the first time how ICM combines project change management, culture change management, and project management concepts to create an effective and innovative organization. These concepts combined result in homogeneous improvements in performance improvement and cultural change. The book outlines a step-by-step procedure designed to apply ICM to complex programs such as process redesign and supply chain management as well as to simpler ones such as relocation of offices. In addition, it provides field-tested change methodologies to help you systematically include change into your strategic management plan.