The science of successful organizational change : how leaders set strategy, change behavior, and create an agile culture / Paul Gibbons.

Includes bibliographical references (pages 293-301) and index.

Failed change: the greatest preventable cost to business? -- Part I : Change-agility. -- From change fragility to change-agility -- Part II : Change strategy. -- Governance and the psychology of risk -- Decision making in complex and ambiguous environments -- Cognitive biases and failed strategies -- Part III : Change tactics. -- Misunderstanding human behavior -- Science of changing behaviors -- Science of changing hearts and minds -- Leading with science.

"Identifies dozens of myths, bad models, and unhelpful metaphors, replacing some with twenty-first century research and revealing gaps where research needs to be done ... Links the origins of theories about change to the history of ideas and suggests that the human sciences will provide real breakthroughs in our understanding of people in the twenty-first century ... Change fundamentally involves changing people's minds, yet the most recent research shows that provision of facts may 'strengthen' resistance ... will help you build influence, improve communication, optimize decision making, and sustain change"--Jacket.