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The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts / Dale Carnegie Training.
Material type:
TextPublication details: New York : Simon & Schuster, 2009.Edition: 1st Fireside trade paperback edDescription: viii, 240 p. ; 22 cmISBN: - 1416595481 (pbk.)
- 9781416595489 (pbk.)
- Five essential people skills
- 158.2 22
- HM1106 .A14 2009
Contents:
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Books | Main-Graduate School Library General Circulation | 158.2 D139 (Browse shelf(Opens below)) | Available | 3BPSU00041063P |
"A Fireside book."
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
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