Organizational behavior : emerging knowledge, global reality / Steven L. McShane, Curtin University (Australia) and University of Victoria (Canada) Mary Ann Von Glinow, Florida International University.

includes index.

Part 1: IntroductionChapter 1: Introduction to the Field of Organizational BehaviorPart 2: Individual Behavior and ProcessesChapter 2: Individual Behavior, Personality, and ValuesChapter 3: Perceiving Ourselves and Others in OrganizationsChapter 4: Workplace Emotions, Attitudes, and StressChapter 5: Foundations of Employee MotivationChapter 6: Applied Performance PracticesChapter 7: Decision Making and CreativityPart 3: Team ProcessesChapter 8: Team DynamicsChapter 9: Communicating in Teams and OrganizationsChapter 10: Power and Influence in the Workplace Chapter 11: Conflict and Negotiation in the WorkplaceChapter 12: Leadership in Organizational SettingsPart 4: Organizational ProcessesChapter 13: Designing Organizational StructuresChapter 14: Organizational CultureChapter 15: Organizational Change.

Helps you make sense of organizational behavior, and provides the conceptual tools to work more effectively in the workplace. Suitable for managers; and useful to those who work in and around organizations, this book explains how emotions are the foundation of employee motivation, attitudes, and decisions.