Knowledge management [electronic resource] : systems and processes / Irma Becerra-Fernandez and Rajiv Sabherwal ; foreword by Cyrus F. Gibson.

Includes bibliographical references and index.

This book, written by two proficient and recognized researchers in the field, serves as a complete introduction to the subject of Knowledge Management (KM). It incorporates technical as well as social aspects; concepts and principles as well as practical examples; and traditional KM approaches aswell as emerging topics such associal networks, Web 2.0, and open innovation." "Knowledge Management: Systems and Processes enhances the conventional exposition of KM with an in-depth discussion of the technologies used to facilitate the management of knowledge in large and small organizations. This includes a complete description of the theory and applications of the various techniques and technologies currently in use to manage organizational knowledge. The discussion of technology is at a level appropriate for the typical business administration graduate student or corporate manager.