Communication skills : how to master the art of communication / edited by Matthew Boswell.

Effective communication requires the correct usage of words, the ability to think through and express ideas clearly and speak confidently and concisely about a subject matter. Keeping the listener in mind while talking is key for good communication. A good communicator should keep an open mind and understand different points of view. Effective communication can be visible across different forms such as e-mail, telephone communication, presentations, etc. This book on communication skills will provide interesting topics that readers can study. It brings forth some of the most innovative concepts and elucidates the unexplored aspects of this subject matter.