Bataan Peninsula State University
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Level of Clients Satisfaction in Banking Industry Basis For Strategic Management Diego, Rosemarie Dionisio

Material type: TextTextSeries: Copyright date: Bataan Peninsula State University Diego, Rosemarie Dionisio March 2009Description: 128 p. 27 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
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This study determined the level of client satisfaction in baking industry of Bataan during the fiscal year 2009. The population of the study is based on the number of banks located in the city of balanga excluding those that was just opened a year or less. There are twenty two (22) banks located in City of Balanga but only seventeen (17) were included in the study. The study used quota sampling and fifteen (15) respondents were surveyed for each blank for a total of two hundred fifty five (255) respondents.

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Bataan Peninsula State University

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Branches :

Abucay Campus: Bangkal, Abucay, Bataan, 2114
Bagac Campus: Bagumbayan, Bagac, Bataan 2107
Balanga Campus: Don Manuel Banzon Ave., Poblacion, City of Balanga, Bataan 2100
Dinalupihan Campus: San Ramon, Dinalupihan, Bataan, 2110
Orani Campus: Bayan, Orani, Bataan, 2112
Main Campus: Capitol Compound, Tenejero, City of Balanga, Bataan 2100

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