Organizational assessment and improvement in the public sector [electronic resource] /
Kathleen M. Immordino.
- Boca Raton : CRC Press, 2010.
- 1 online resource.
- American Society for Public Administration book series on public administration & public policy .
Includes bibliographical references and index.
Chapter 1 Organizational Assessment and the Public Sector -- chapter 2 Assessment as a Communication Process -- chapter 3 Applying Assessment Practices in the Public Sector -- chapter 4 The Public Sector Assessment and Improvement Model -- chapter 5 Implementing a Self-Assessment Program -- chapter 6 Assessment, Improvement, and the Process of Organizational Change -- chapter 7 Case Studies and Best Practices in Assessing Public Sector Organizations -- chapter 8 The Future of Assessment. The Need to Identify and Disseminate Best Practices in Government.
In order to implement an integrated cycle of assessment, planning, and improvement, government agencies need a framework for organizational assessment that speaks to their unique needs. This book provides those who manage or work in government with an understanding of and a methodology for assessment.
9781420084214
Administrative agencies--Management--Evaluation.--United States Organizational effectiveness--Evaluation.--United States