TY - MANSCPT AU - San Juan,Eloisa T. TI - Compassion satisfaction and compassion fatigue of administrators in the junior high schools in Bataan: basis for capacity building program PY - 2020/// CY - Balanga City PB - BPSU KW - Burn out (Psychology) KW - sears KW - Psychology, Social KW - Secondary traumatic stress N1 - Dissertation (EDD) - BPSU, January 2020; Numerous studies provide shreds of evidence that compassion fatigue is prevalent among helping professionals like nurses, fire-fighters, clinicians, social workers, and the likes but limited to teachers and school administrators. Thus, in this study, the researcher aims to investigate the compassion satisfaction and compassion fatigue of educational administrators in the junior high schools in Bataan, as helping professionals, and how it can be the basis for a capacity building program. In this study, the sequential explanatory design was employed to seventy educational administrators in the two School Division Offices in Bataan. Responses to Professional Quality of Life Scale Survey (ProQOL) version 5 interpreted using the ProQOL Manual to determine compassion satisfaction (CS) and compassion fatigue (CF) levels, in terms burnout (BO) and secondary traumatic stress (STS). The results on the ProQOL and demographic survey questionnaires treated statistically. The findings from the first phase of this study were used to explore the compassion satisfaction of the respondents using an interview guide. The responses treated using thematic analysis aided with the software-MAXQDA. The quantitative and qualitative results of the study served as the basis for the proposed capacity building program for the educational administrators. The analyses revealed the following findings: 1) CS of the respondents was generally high (with high CS=4; with average CS=27) and there is no significant difference in the CS level when the profiles were grouped accordingly; 2) the CF of the respondents, in terms of BO, was generally average (with average BO=40; with low BO=30), and there is a significant difference in the BO level across the highest educational attainment groups viii (H=11.97, p=0.02); 3) the CF of the respondents, in terms of STS was generally average (with average STS=49; with low STS=21), and there is a significant difference in the STS across the highest educational attainment groups (H=11.97, p=0.02); 4) the one-on-one interview revealed general themes Duty, Cost of Caring, and Intervention that verbalized administrators' CS, BO and STS; and 5) the capacity building program cum team-building was proposed to build resiliency among the educational administrators toward work-life balance. Educational administrators accomplish tasks with compassion to help the students, teachers, staff, parents, and other stakeholders. Respondents felt satisfaction and fulfillment in performing tasks with compassion. However, some of them narrated they sometimes feel burnt out & absorb the trauma of the person they helped causing them to have an average STS. But these negative costs of caring were intervened by respondents' self-care strategies and leadership support of proper authorities. Personal and professional development or enhancement, proper mentoring & coaching; seeking continuous leadership support from proper authorities; having CS & CF awareness; practice self-care; and, use mindfulness will help them prepare for the cost of apathy, BO, and STS that the VUCA world may give. Thus, maintaining their work-life balance. Likewise, proper authorities are encouraged to conduct the proposed capacity building program since its main goal is to build more resilience among the educational administrators toward work-life balance in the VUCA world ER -