TY  - BOOK
AU  - Ariane Chapelle
TI  - Operation Risk Management: Best Practices in the Financial Services Industry 
SN  - 978-1-119-54907-9
PY  - 2019///
CY  - The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, United Kingdom
PB  - Wiley
UR  - https://drive.google.com/file/d/1pWuhsuOSImazHBsnKuEcMuY6rn0QqnTC/view?usp=sharing
ER  -