TY  - BOOK
AU  - Kumar,Sumeet
TI  - Courageous leadership: the missing link to creating a lean culture of excellence 
SN  - 9781138104389 (pbk. : alk. paper)
AV  - HD58.7 .K8564 2018
U1  - 658.4/013 23
PY  - 2018///
CY  - New York, NY
PB  - Routledge/Taylor & Francis Group
KW  - Corporate culture
KW  - Organizational behavior
KW  - Organizational effectiveness
KW  - Total quality management
N1  - Includes bibliographical references and index
N2  - This book shares an innovative design, a methodology and an approach that combines best practices and principles from Malcolm Baldrige, Shingo, Lean, Six Sigma, Balanced Scorecard, accreditation, change management, patient and family-centered care, the Competing Values Framework, the LEADS framework, and the project management body of knowledge. The implementation of this model at a hospital in Canada propelled the organization further ahead on their transformational journey compared to other organizations that started much earlier. Sensei in Japanese means Teacher and Gyaan in Sanskrit means Knowledge. Brief sections on 'Sensei Gyaan' have been interspersed throughout the book to provide valuable tips to the readers based on author's experiential learnings over the past two decades
UR  - https://drive.google.com/file/d/10EBHyPbKbF-D6wOqaxPXvItj1zPT9d8I/view?usp=sharing
ER  -