Cronell, Daryl Ace V. Quality service management in tourism and hospitality / Daryl Ace V. Cronell; Ronald G. Manzano; and Reil G. Cruz. - First edition. - Manila, Philippines: Rex Book Store, 2020 - vI, 165p. : Includes bibliographical references and index; 25cm. ISBN: 9786210403794 Subjects--Topical Terms: ,Tourism -- quality management.