Gee, Jeff <br/><br/>
The Winner's Attitude :  Change How Your Deal with Difficult People and Get the Best Out of Any Situation. 

 - 1st./ed 
 - vi, 214p.  bibliography, index  20cm. 
<br/><br/><label>ISBN: </label>0071467645 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations--2006--New York--paperbound<br/>Customer Services--2006--New York--paperbound<br/>Interpersonal Relations--2006--New York--paperbound