TY - BOOK AU - Gee,Jeff TI - The Winner's Attitude: Change How Your Deal with Difficult People and Get the Best Out of Any Situation SN - 0071467645 PY - 2006///] CY - New York PB - The Mcgraw-Hill Co. Inc. KW - Customer Relations KW - 2006 KW - New York KW - paperbound KW - sears KW - Customer Services KW - Interpersonal Relations ER -