TY  - BOOK
AU  - John Adair
TI  - Effective Communication: The Most Important Management Skill of All 
SN  - 9780330504263
PY  - 2009///
CY  - UK
PB  - Pan
KW  - Management
KW  - 2009
KW  - UK
KW  - pbk
KW  - sears
ER  -