TY  - BOOK
AU  - James R.Evans
TI  - Total Quality: Management, Organization and Strategy 
SN  - 9789812544681
PY  - 2003///
CY  - Singapore
PB  - Thomson Learning Asia
KW  - Management
KW  - 2003
KW  - Singapore
KW  - newsprint
KW  - sears
ER  -