Dow, Roger <br/><br/>
Turned On: Eight Vital Insights to Energize Your People, Customers and Profits. 

 - New York :  Harper Business Co.,  c1996. 
 - xxvi, 302p.  illus (hb)  23cm. 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>0887307663 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Services--c1996--New York--Hardbound<br/>Employee Motivation--c1996--New York--Hardbound<br/>Success in Business--c1996--New York--Hardbound