My secret life on the McJob : lessons from behind the counter guaranteed to supersize any management style /
Lessons from behind the counter guaranteed to supersize any management style
Jerry M. Newman.
- New York : McGraw-Hill, c2007.
- 203 p. ; 24 cm.
Includes bibliographical references and index.
The author, a business professor, describes his experiences working undercover at seven fast-food restaurants, discussing the impact of a good manager on morale and productivity and explaining how lessons from fast-food management can be applied in any business.
Adult Adult Follett Library Resources
0071473653 9780071473651
Fast food restaurants--Management--United States--Case studies. Management--Case studies. Fast food restaurants--Management--United States--Case studies. Management--Case studies.