TY  - BOOK
AU  - Newman,Jerry M.
TI  - My secret life on the McJob: lessons from behind the counter guaranteed to supersize any management style 
SN  - 0071473653
U1  - 658 22
PY  - 2007///
CY  - New York
PB  - McGraw-Hill
KW  - Fast food restaurants
KW  - United States
KW  - Management
KW  - Case studies
KW  - sears
N1  - Includes bibliographical references and index; Adult; Adult; Follett Library Resources
N2  - The author, a business professor, describes his experiences working undercover at seven fast-food restaurants, discussing the impact of a good manager on morale and productivity and explaining how lessons from fast-food management can be applied in any business
ER  -