Sales scripts that close every deal : 420 tested responses to 30 of the most difficult customer objections /
Gerhard Gschwandtner with Donald J. Moine.
- New York : McGraw-Hill, c2006.
- xvii, 242 p. ; 24 cm. + 1 CD-ROM (4 3/4 in.)
System requirements: Microsoft Windows 2000, ME, or XP.