Guasch, Juan Martin R. <br/><br/>
Total quality management / 
Juan Martin R. Guasch. 
 - viii, 234 p. ;  26 cm. 
<br/><br/> Includes bibliographical references. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance.<br/>Quality control.<br/>Total quality management--Applications.