Introduction to hospitality /
Walker, John R.
- 7th Edition.
- Harlow, England : Pearson, 2017.
- 653 p. : col. ill. ; 26 cm.
Introducing hospitality -- The hotel business -- Rooms division operations -- Food and beverage operations -- Beverages -- The restaurant business -- Restaurant operations -- Managed services -- Tourism -- Recreation, attractions and clubs -- Gaming entertainment -- Meetings, conventions and expositions -- Special events -- Leadership and management.
Introduction to Hospitality, 7/e, focuses on hospitality operations while offering a broad, comprehensive view of the world's largest industry. The text is organized into four sections: hospitality and lodging; beverages, restaurants, and managed services; tourism, recreation, attractions, clubs, and gaming; and assemblies, events, attractions, leadership, and management. Each section includes real-world profiles, first-hand accounts, and engaging case studies to help readers connect with the material and foster an appreciation of the industry's unique enthusiasm and passion. New photos, page layouts, and hands-on examples help students understand the how-to aspects of today's hospitality industry. Updated to reflect today's trends and realities, the Seventh Edition contains new coverage of spas, updated and new corporate profiles, salary information, hospitality-related technologies, and more!