Competency Gap Analysis Its Impact on the Job Performance of Transco Employees
Bernabe, Melanie Mangohig
- 87 p. 27 cm
- COMPETENCY GAP ANALYSIS: ITS IMPACT ON THE JOB PERFORMANCE OF TRANSCO EMPLOYEES .
ABSTRACT This study was primarily undertaken to determine the impact of Competency Gap Analysis (CGA) on the job performance of Transco employees. Specifically, it investigated the effectiveness of the CGA in terms of problem identification, management commitment, data formulation and costs and benefits of training; the level of job performance of TransCo employees before and after the conduct of CGA; the difference in the perception between supervisors and the rank-and-file on the effectiveness of the CGA in determining training needs; the difference in the level of job performance of Tranco employees before and after the administration of CGA; and the implication of the findings of the study to the management of Transco - NL O&M.