TY  - MANSCPT
TI  - Effectiveness of ISO 9001-2000 in the Operation and Maintenance of National Transmission Corporation
T2  -  Effectiveness of ISO 9001:2000 in the Operation and Maintenance of National Transmission Corporation
PY  - 2008///
CY  - Bataan Peninsula State University
PB  - Estanislao, Alvin E.
N1  - ABSTRACT  This study investigated the level of effectiveness of ISO 9001:2000 in the operation and maintenance of TRANSCO-District III Pangasinan Area from February 2007 to February 2008  Specifically, this study sought answers to the following: how may the implementation of ISO 9001:2000 be described in terms of resource usage, transparency of operation and probability margins; what is the level of effectiveness in the operation and maintenance of TRANSCO after the implementation of ISO 9001:2000 in terms of performance indicators, employees' perception and customers; and what is the implication of this study to the present level of operation and maintenance of TRANSCO?
ER  -