Goetsch, David L. <br/><br/>
Quality management for organizational excellence :  introduction to total quality / 
David L. Goetsch and Stanley Davis. 
 - 8th Edition. 
 - Hoboken, New Jersey :  Pearson,  2016. 
 - 434 p. ;  28 cm. 
<br/><br/> Includes index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.