The leadership challenge / James M. Kouzes, Barry Z. Posner.

Includes bibliographical references (p. 352-368) and index.

[pt]. 4. Challenge the process -- 7. Search for opportunities -- Seize the initiative -- Exercise outsight -- Reflection and action -- 8. Experiment and take risks -- Generate small wins -- Learn from experience -- Reflection and action -- 5. Enable others to act -- 9. Foster collaboration -- Create a climate of trust -- Facilitate relationships -- Reflection and action -- 10. Strengthen others -- Enhance self-determination -- Develop competence and confidence -- Reflection and action -- [pt]. 6. Encourage the heart -- 11. Recognize contributions -- Expect the best -- Personalize recognition -- Reflection and action -- 12. Celebrate the values and victories -- Create a spirit of community -- Be personally involved -- Reflection and action -- [pt]. 7. Leadership for everyone -- 13. Leadership is everyone's business -- You are the most important leader in your organization -- Leadership is learned -- Leaders make a difference -- First lead yourself -- Moral leadership calls us to higher purposes -- Humility is the antidote to hubris -- Leadership is in the moment -- The secret to success in life -- Notes -- Acknowledgments -- About the authors -- Index.

Preface : Getting extraordinary things done in organizations -- [pt]. 1. What leaders do and what constituents expect -- 1. The five practices of exemplary leadership -- Leadership opportunities are everywhere -- The five practices of exemplary leadership -- Leadership is a relationship -- The ten commitments of leadership -- 2. Credibility is the foundation of leadership -- What people look for and admire in leaders -- Putting it all together : credibility is the foundation -- [pt]. 2. Model the way -- 3. Clarify values -- Find your voice -- Affirm shared values -- Reflection and action -- 4. Set the example -- Personify the shared values -- Teach others to model the values -- Reflection and action -- [pt]. 3. Inspire a shared vision -- 5. Envision the future -- Imagine the possibilities -- Find a common purpose -- Reflection and action -- 6. Enlist others -- Appeal to common ideals -- Animate the vision -- Reflection and action --

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