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020 _a 978-1-138-65579-9
100 1 _aPasquier, Martial.
245 1 0 _aMarketing management and communications in the public sector /
_h[electronic resource]
_cMartial Pasquier; Jean-Patrick Villeneuve.
250 _a2nd ed.
260 _aLondon :
_bTaylor and Francis,
_c2017.
300 _a1 online resource.
505 0 _aCover ; Half Title; Title Page; Copyright Page; Table of Contents; List of figures; List of tables; List of boxes; Part I; 1. Public management and marketing; 2. Marketing and public marketing; Part II; 3. Basic marketing concepts; 4. Marketing information research; 5. Marketing strategy; 6. Marketing instruments; Part III; 7. Public communications -- an introduction; 8. Communications models and strategies; 9. Communications instruments; 10. Communication control; 11. Crisis communication; Appendix: a case study; Index.
520 _aThis updated edition of Marketing Management and Communications in the Public Sector provides a thorough overview of the major concepts in public sector marketing and communications, two fields that have continued to grow in importance for modern public administrations. With extended coverage of topics such as social marketing and institutional communication, the authors skilfully build on the solid foundations laid down in the previous edition. Replete with real-world case studies and examples, including new material from the USA, Australia, and Asia, this book gives students a truly international outlook. Additional features include exercises and discussion questions in each chapter and an illustrative extended case study. This refreshed text is essential reading for postgraduate students on public management degrees, and aspiring or current public managers. The Open Access version of this book, available at http://www.taylorfrancis.com/books/e/9781315622309, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.
650 7 _aCommunication in public administration.
_2sears
650 7 _aGovernment publicity.
_2sears
700 1 _aVilleneuve, Jean-Patrick
_eAuthor.
856 _uhttps://drive.google.com/file/d/1lYLioDFzaIcNM-wqNYlCbFsPCDsu9NjP/view?usp=sharing
999 _c12744
_d12744