000			03220cam a2200361 i 4500
001			43939
003			0000000000
005			20240411193124.0
008			170217s2017 onc s 000 0 eng
010			_a 2017002947
020			_a9781771884730 (hardcover : alk. paper)
020			_z9781315365855 (CRC/Taylor & Francis eBook)
020			_z9781771884747 (AAP eBook)
035			_a19503703
040			_aDLC _beng _cDLC _erda _dDLC
042			_apcc
050	0	0	_aHD9980.5 _b.E467 2017
082	0	0	_a658.3 _223
245	0	0	_aEmployees and employers in service organizations : _bemerging challenges and opportunities / _c[edited by] Arvind K. Birdie, PhD.
264		1	_aToronto ; _aNew Jersey : _bAAP, Apple Academic Press, _c2017
336			_atext _2rdacontent
337			_acomputer _2rdamedia
338			_aonline resource _2rdacarrier
490	0		_a21st century business management
504			_aIncludes bibliographical references and index.
520			_aWith the increasing globalization and fast-paced technological advances in business today, service organizations must to respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in United States but in developed and developing countries also. Highly industrialized countries have become s̀ervice economies', at least when measured in terms of share of the workforce employed in service industries. This new book, Employees and Employers in Service Organizations: Emerging Challenges and Opportunities, the first volume in the 21st Century Business Management book series, provides an in-depth exploration of recent concepts and trends in business management in the service industries. It looks at the changing expectations and loyalties of young workers and others and the challenges and opportunities presented for service employers. The book considers theory and research findings, providing a plethora of practical implications and applications for these new workplace behavior dynamics. Exploring the different perspectives and concepts from the book's researchers and authors, Employees and Employers in Service Organizations: Emerging Challenges and Opportunities cover themes such as work-life balance spirituality in the workplace emerging positive psychology concepts, such as psychological capital, knowledge management, and mindfulness expectations, motivation, and behavior of different generations, such as Generation Y This informative volume will be valuable for faculty teaching courses in management and self-improvement for leaders and executives as well as for those in service industries.
650		0	_aService industries _xEmployees.
650		0	_aService industries _xPersonnel management.
700	1		_aBirdie, Arvind K., _eeditor.
776	0	8	_iOnline version: _tEmployees and employers in service organizations _dToronto ; New Jersey : Apple Academic Press, [2017] _z9781315365855 _w(DLC) 2017008012
856			_uhttps://drive.google.com/file/d/1HLV2mhFIduG9ZzmbrrjLk1cqGl6E_0T5/view?usp=sharing
999			_c13602 _d13602