| 000 | 03165nam a2200445 i 4500 | ||
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| 001 | 9056 | ||
| 003 | 0000000000 | ||
| 005 | 20240411200243.0 | ||
| 008 | 120712n 000 0 eng d | ||
| 020 | _a9789814352611 | ||
| 035 | _a(0000000000)28482 | ||
| 040 | _erda | ||
| 245 | 1 | 0 |
_aTotal Quality Management for Hospitality and Tourism _cFord, Robert C. |
| 250 | _aPhilippine ed. | ||
| 264 | 1 |
_aQuezon City : _bCengage Learning Assia Pte Ltd (Philippiness Branch), _c[2012] |
|
| 264 | 4 | _ccopyright 2012. | |
| 300 |
_a522 p. _b; illus. ; (np) ; _c23 cm. |
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| 336 |
_atext _2rdacontent |
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| 338 |
_avolume _2rdacarrier |
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| 650 | 7 |
_aCustomer service. _2sears |
|
| 650 | 7 |
_aHospitality industry--Customer service. _xc2012. _xQuezon City _xnewsprint. _2sears |
|
| 650 | 7 |
_aHospitality industry. _2sears |
|
| 999 |
_c25362 _d25362 |
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