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| 005 | 20240411192428.0 | ||
| 008 | 171109n 000 0 eng d | ||
| 020 | _a9788179291788 | ||
| 035 | _a(0000000000)70208 | ||
| 040 | _erda | ||
| 100 | 1 | _aHill, N. | |
| 245 | 1 | 0 |
_aHandbook of customer satisfaction _cN. Hill |
| 264 | 4 |
_aNew Delhi _bInfinity Books _cc2006 |
|
| 300 |
_axiii, 290p. _c20.5cm. |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 650 | 7 |
_aCostumer satisfaction--evaluation--handbook, manuals, etc. _xc2006 _xNew Delhi _xpbk. _2sears |
|
| 650 | 7 |
_aMarketing research--handbooks, manuals, etc. _xc2006 _xNew Delhi _xpbk. _2sears |
|
| 999 |
_c6010 _d6010 |
||