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008			181109n 000 0 eng d
020			_a9789813131309
100	1		_aHeizer, Jay.
245	1	0	_aOperations management : _bsustainability and supply chain management / _cHeizer, Jay.
250			_a12th Edition.
260			_aSingapore : _bPearson, _c2017.
300			_a907 p. : _bill. ; _c28 cm.
505	0		_aPART ONE : INTRODUCTION TO OPERATIONS MANAGEMENT. Chapter 1. Operations and productivity. Chapter 2. Operations strategy in a global environment. Chapter 3. Project management. Chapter 4. Forecasting. PART TWO : DESIGNING OPERATIONS. Chapter 5. Design of goods and services. Chapter 6. Managing quality. Chapter 7. Process strategy. Chapter 8. Location strategies. Chapter 9. Layout strategies. Chapter 10. Human resources, job design, and work measurement. PART THREE : MANAGING OPERATIONS Chapter 11. Supply chain management. Chapter 12. Inventory management. Chapter 13. Aggregate planning and S&OP. Chapter 14. Material requirements planning (MRP) and ERP. Chapter 15. Short-term scheduling. Chapter 16. Lean operations. Chapter 17. Maintenance and reliability. PART FOUR : BUSINESS ANALYTICS MODULES.
520			_aThis book present a state-of-the-art view of the operation function. It's goal is to present a broad introduction to the field of operations in a realistic, practical manner.
650		7	_aProduction management. _2sears
999			_c6483 _d6483