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| 005 | 20240411183600.0 | ||
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_aEffectiveness of ISO 9001-2000 in the Operation and Maintenance of National Transmission Corporation _cEstanislao, Alvin E. |
| 264 | 4 |
_aBataan Peninsula State University _bEstanislao, Alvin E. _cMarch 2008 |
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_a110 p. _c26 cm |
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_atext _2rdacontent |
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_aunmediated _2rdamedia |
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_avolume _2rdacarrier |
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| 490 | 1 | _a Effectiveness of ISO 9001:2000 in the Operation and Maintenance of National Transmission Corporation | |
| 500 | _aABSTRACT This study investigated the level of effectiveness of ISO 9001:2000 in the operation and maintenance of TRANSCO-District III Pangasinan Area from February 2007 to February 2008 Specifically, this study sought answers to the following: how may the implementation of ISO 9001:2000 be described in terms of resource usage, transparency of operation and probability margins; what is the level of effectiveness in the operation and maintenance of TRANSCO after the implementation of ISO 9001:2000 in terms of performance indicators, employees' perception and customers; and what is the implication of this study to the present level of operation and maintenance of TRANSCO? | ||
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_c706 _d706 |
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