ABC's of Relationship Selling through Service.

By:

Futrell, Charles M

Material type: Text

TextPublication details: New York : McGraw-Hill Companies, c2007.Edition: 9th edDescription: xx, 539p. illus (pbk) 25cmISBN:

9780073101323

Subject(s):

Selling -- c2007 -- New York -- Paperback

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Balanga Library General Circulation	658.85 F992a (Browse shelf(Opens below))	Available		3BPSU00033498
Books	Balanga Library General Circulation	658.85 F992a (Browse shelf(Opens below))	Available		3BPSU00033499$

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Includes Index

This book trains readers on a specific, yet generic, step-by-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another, this market leader text brings a comfortable and familiar approach to the selling discipline.

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ABC's of Relationship Selling through Service.

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