Critical conversations for dummies / by Christina Tangora Schlachter.
Material type: TextPublication details: Hoboken, N.J. : John Wiley & Sons, c2013.Description: xviii, 314 p. : ill. ; 24 cmISBN:- 1118490312 (pbk.)
- 9781118490310 (pbk.)
- 658.452 23
- HD30.3 .S33 2013
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books | Main Library General Circulation | 658.452 Sch338 (Browse shelf(Opens below)) | Available | 3BPSU00080167X | ||
Books | Orani Library General Circulation | 658.452 Sch361 (Browse shelf(Opens below)) | Available | 3BPSU00065521U |
Browsing Main Library shelves, Shelving location: General Circulation Close shelf browser (Hides shelf browser)
No cover image available No cover image available | ||||||||
658.45 M483 Business communications / | 658.45 T422 Excellence in Business Communication. | 658.45 T48 Business Communication : Getting Results. | 658.452 Sch338 Critical conversations for dummies / | 658.46 C117 Management Consultancy Principles and Engagements / | 658.5/62/0727 B889 Six Sigma for managers / | 658.5 B554q Quality Control : A Practical Approach. |
Includes index.
Introduction -- The anatomy of a critical conversation -- Making sense of how you communicate -- Getting down to specifics: creating a critical conversation -- Putting it all into practice -- The part of tens.
A step-by-step reference for the variety of difficult conversations life presents in the workforce. Schlachter provides strategies for high-stakes situations, understanding audience needs to get positive results, and more.
There are no comments on this title.