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Critical conversations for dummies / by Christina Tangora Schlachter.

By: Material type: TextTextPublication details: Hoboken, N.J. : John Wiley & Sons, c2013.Description: xviii, 314 p. : ill. ; 24 cmISBN:
  • 1118490312 (pbk.)
  • 9781118490310 (pbk.)
Subject(s): DDC classification:
  • 658.452 23
LOC classification:
  • HD30.3 .S33 2013
Contents:
Introduction -- The anatomy of a critical conversation -- Making sense of how you communicate -- Getting down to specifics: creating a critical conversation -- Putting it all into practice -- The part of tens.
Summary: A step-by-step reference for the variety of difficult conversations life presents in the workforce. Schlachter provides strategies for high-stakes situations, understanding audience needs to get positive results, and more.
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Holdings
Item type Current library Call number Status Date due Barcode
Books Main Library General Circulation 658.452 Sch338 (Browse shelf(Opens below)) Available 3BPSU00080167X
Books Orani Library General Circulation 658.452 Sch361 (Browse shelf(Opens below)) Available 3BPSU00065521U

Includes index.

Introduction -- The anatomy of a critical conversation -- Making sense of how you communicate -- Getting down to specifics: creating a critical conversation -- Putting it all into practice -- The part of tens.

A step-by-step reference for the variety of difficult conversations life presents in the workforce. Schlachter provides strategies for high-stakes situations, understanding audience needs to get positive results, and more.

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Abucay Campus: Bangkal, Abucay, Bataan, 2114
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